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ENGLISH FOR HEALTH-CARE PROVIDERS
3.6.
a) True.
b) False. Requests should be accepted if considered necessary by the health-care profes-
sional.
c) False, giving patients time to speak freely and vent their feelings can help to diffuse
them and avoid further unpleasant situations.
d) True. If a patient starts to get aggressive, walk away politely, and call for help.
Unit 6.
3.1.
a) unprovoked b) damage c) pierced d) venom e) inflammation f) risk g) swollen h) itchy
3.2.
c) people or animals
3.3.
a) In self-defence or apparently unprovoked.
b) Spiders, insects, vertebrates like dogs and cats.
c) Generalised tissue damage, serious haemorrhage, infection by bacteria/pathogens, in-
troduction of venom (poison), introduction of irritants.
d) It depends on the situation. In case of serious bites, a doctor should be consulted.
e) If the stings are not very serious, red bumps on the skin, swelling, itchiness, pain.
3.4.
a) PPE is used at all times (by doctors and nurses when working).
b) The X-ray technician was advised (by the chief physician) not to go into the X-ray suit
without the leaded apron.
c) The letter was posted by the director yesterday.
d) Gloves should always be used for my work.
e) All the explanations that patients want should be given.
3.5.
a) gashes b) environment c) home-made d) expiry date e) sterile f) scissors
3.6.
a) Broken ankles, nasty gashes, first-degree burns, children falling over.
b) At the local drug store or discount store.
c) Yes. They may be useful whenever children are around (e.g. visiting young family mem-
bers).
d) No. Everyone should personalise the contents to suit their family or household.
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